Magento Help Desk

To enhance the customer service for your e commerce store help desk extension by exto is a great selection.

Magento help desk.

Help desk agents can reply to tickets directly from their email client. Help desk utilizes ticket system customers may submit tickets via native magento contact form from the customer account section or by directly emailing help desk gateway. Magento 2 help desk integrates uvdesk help desk extension with your magento. All messages will be assigned to the proper department without leaking information.

Magento help desk extension allows your customers to post tickets regarding your products through a comprehensive ticketing system. The admin and its assigned agents can manage all the tickets either from the magento back end or from the uvdesk dashboard. Furthermore utilize ticket system is very important to bring a powerful and flexible solution for store support in magento new auto convert email to ticket new compatible with. This allows you to optimize customer support and monitor help desk performance alongside your revenue.

Tech resources easy to follow tutorials user guides release information downloads security updates and more. The help desk interface is simplified to provide faster access and maintanence. It helps your customers reach the technical team as well as resolve the problems regarding issues queries complaints etc. Customers can reply to help desk replies directly from their email client.

We ll also show you how to join this data to your magento store to determine clv of customers who have and have not filed a request. This is an amazing module which integrates uvdesk helpdesk ticket system with magento 2. Exto help desk for magento 2. Help desk agents can submit tickets from magento s admin panel.

It allows a registered user to create a ticket regarding its query.